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Maria Tompson
Sales Representative
Re/Max Realty One Inc., Brokerage
Independently owned and operated.
Presale Condos
1515 Pickering Arbor West KüL Birchaus Residences High Line The Willows Homes Encore at Bravo Burnet at Rise and Rose Oakville Yards 1989 Uptown Burlington The Wilde Country Ridge Homes Freed Hotel and Residences The Towns of Lambton Mills Mile and Creek 3 Alister at Solterra Parkside39 Towns Empire Canals Southlands at Exchange District Vidal Evelyn at Rise and Rose Pier 8 Vicinity 2992 Sheppard Ave Central Park 2 Park and Main Towns Oakpointe The Attersley Homes Stationside Lake Wilcox Towns Lily at Crosstown NY Walk Towns V City Sunshine Harbour Westshore at Long Branch 6080 Yonge The Hill Residences Joya Gemini South Tower M6 LSQ 2 BLVD Q Arcadia District Aspen At Pinnacle Etobicoke Reside on Richmond Wallaceton Towns Sora at the Glade Maison Wellesley Canopy Towers 2 Solterra Creekside Condos Hawthorne East Village Seaton Whitevale Q Tower The Riv Lakevu 3 The Harbour Club The Discoverie The Citadel Cliffside Pickering City Centre Eversley Estates 8 Temple River and Sky Hygge Towns MW ParkHaus Urban Towns The Gates of Bronte Caledon Trails Signature on 7 Clarehaven Estates Bravo 2 Park Road Bellwoods House Panorama Homes Milton Thompson Towers The Leaside 1107 Main Terrace Park Towns Kingside Residences The Unionville The 9Hundred Residences at Bluffers Park Queensland Elegance Luxury Residences Flex Angus Glen South Village Carding House The Highmark The Northshore The Kith Qui Modern Towns The Villages of Oak Park New Seaton Sunnidale Wasaga Beach Allure Gemini Brooklin Towns Meadow Heights Bravo Birchley Park The Addison Residences Daniels on Parliament Lake Pointe Kipling Station UnionCity Raglan House Fairway Meadows Exhale Creekside Marquis Kazmir Nouvelle Towns The Vineyards Emerson House Peachy on the Mountain Trussler West Arte Residences The Brix WestLine CREST Verge EX3 Danny Danforth ALBA Southport in Swansea Gemma The Millhouse VOYA House of Assembly Natasha Residences ELLE 10 Prince Arthur Forest Hill Private Residences Daniels MPV OMG 2 Bayview at The Village Boulevard at The Thornhill 400 King West The Dupont Grand Festival Grand Central Mimico Realm M4 The Landing Joy Station MRKT Crosstown 1 Jarvis Oscar Westerly MODO Début Waterfront Nuvo 8 Wellesley Elevate The Bronte ORO At Edge Beverley Union Square Mirvish and Gehry 8188 Yonge Square One District DunWest Quay House 28 Eastern The Dylan Artform Canopy 199 Church Abeja District Connectt Artistry SQ3 321 Davenport Artsy Boutique Jac Distrikt Trailside 88 Queen Royal Bayview Grand Bell Liberty Market Festival Axess ORO The View Beach The Mackenzie 36 Birch Theo 31 Condominiums SkyTower Brightwater Upper West Side 50 Ann The Clair Residences 55 Mercer 1 Delisle Ave Four Eleven King Untitled Toronto The Thornhill III No 31 8888 Yonge The Forest Hill Stella at Southside LJM Valera II The Borough 65 Broadway 123 Portland The Saint The Branch II Rise at Lakeshore Promenade Park KiWi EX2 Linx The Kings Mill Galleria 11 Yorkville SXSW Bijou on Bloor Ksquare Yonge and Finch Kings Landing III Mobilio Transit City 5 Tricycle Transit City 4 101 Spadina 625 Yonge St Tanu Line 5 South 55C Notting Hill Keystone Kings Landing II CRU Azura Gallery Merge The UNIteD Bldg Y&S Verde 2010 Bathurst Nova Urban Towns 300 Danforth U.C. 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Agency Relationship

When you are working with a professional real estate agent, it is imperative that you have a full understanding of who the real estate agent works for, and what are the legal obligations of the real estate agent. The Canadian Real Estate Association (CREA) has a formal legal requirement for all real estate agent to disclose their agency relationship to any client at the beginning of their business dealings.

A purchaser can engage a real estate agent in one of two relationships:

1) The Client Relationship (Agent Works For Buyer): A real estate company engaged as a "Buyer's Agent" must perform its duties in the best interests of the client. A formal written agreement known as a Buyer Agency Agreement, establishes the terms and conditions of this business relationship. This agreement also describes the variety and extent of services that the company will be responsible for, sets the structure whereby the fees will be payable to the real estate agent, and outlines the obligations which the buyer may be facing. Under the terms of this agreement, the buyer has an obligation to have that company represent their real estate interests for a specific period of time. The real estate agent must provide professional advisory services, act as a negotiator in good faith to represent the buyer's interests to the best of their capacity, and to present the buyer with as much information as necessary in order to make an informed and proper set of decisions.

2) The Customer Relationship (Agent Works For Seller): The buyer must expect to receive honest and equitable treatment under the terms of this business relationship. It is imperative that the buyer comprehends that under the terms of such an agreement, the real estate agent is acting as an agent of the seller and therefore is responsible to that party first and foremost. Regardless, the buyer has a full expectation that the real estate agent will reveal and present all relevant information with regards to a property, free of misrepresentation or concealment, and to answer the buyer's questions about the property in complete and verifiable honesty. When a buyer enters into this form of an agreement with a real estate agent it is understood by all parties that the real estate agent will not attempt to negotiate a price for the property in any form of representative capacity or responsibility to the buyer, as that would represent a conflict of interest with the real estate agent's primary relationship with the seller.

There is a significant difference in the extent and type of services provided by a real estate agent in the Client vs. the Customer relationship. It is important for the buyer to understand that there is no difference in the cost between these two types of services.

Client vs. Customer


Loyalty To You: The real estate agent is your exclusive representative and thus acts only in your best interest.

Responsibility: The real estate agent has a responsibility to advise you of all of the pertinent details with regards to a real estate transaction and to fully obey and carry out your instructions within the scope of authority granted by the buyer.

Due Care & Diligence: The real estate agent is responsible for exercising their professional skills to protect the buyer from any harm and risks that are reasonably foreseeable, and to recommend the professional services of other experts when the requirements of the buyer exceed the scope of their expertise.

Confidentiality: The real estate agent agrees to withhold any critical personal information about the buyer unless fully authorized to do so.

Complete Disclosure: The real estate agent must disclose the full extent of information with regards to the real estate transaction which has any foreseeable impact on the best interests of the buyer.

Proper Accounting: The real estate agent must account in full for all funds or assets deposited with them and held on behalf of the buyer.

Total Advocacy: The real estate agent must act as the advocate of the buyer, representing their interests and benefits.

Provision Of Information: The real estate agent must inform the buyer of any properties which are known to be available with no regard to the commission or fees payable.

Pricing: The real estate agent can not misrepresent or obfuscate in any way the market value or the expected purchase price of any property to the buyer.


Honesty: The real estate agent must not misrepresent any information

Fairness: The real estate agent must clearly explain the differences between the client relationship and the customer relationship.

Accounting: The real estate agent must be responsible for any funds or assets deposited with them and held on behalf of the buyer.

Reasonable Care: The real estate agent must act only within the restrictions of the law with regards to all real estate transactions.

The Relationship Of Sellers To Real Estate Agents

A real estate company must perform its duties to advance the best interests of a seller of property which has contracted with them for representation. A formal agreement known as a Listing Agreement determines the parameters of the agency granted by the seller. This agreement also outlines the variety of services which will be provided by the real estate agent, the arrangement for the payment of fees and commissions, and the extent of the obligations on behalf of the seller.

The seller must be aware that any information which is shared confidentially with a real estate agent will be kept strictly confidential in perpetuity and not divulged in any way to buyers and other parties. The real estate agent must keep the seller fully informed on any information they have which pertains to the real estate transaction, including the knowledge of any strategies or "price ceilings" a buyer is prepared to present.

The seller has to remain confident that a real estate agent who is contracted as their sub-agent has the best interests of the seller in mind first and foremost, in the same way that a buyer has to remain confident that a real estate agent who is contracted as their sub-agent has the best interests of the buyer in mind first and foremost. When a real estate agent is working as a Buyer's Agent it is understood that they may still be compensated directly from the seller under the agreement in place with the specific Listing Agent.

Dual Agency

In some cases, a single real estate agent or company will act as the agent for the seller and the buyer. It is important to note that this arrangement cannot be executed without the formal approval of both the seller and the buyer and duly noted in the Listing Agency Agreement and the Buyer Agency Agreement. In the cases of Dual Agency, the real estate agent or company is responsible to represent the best interest of both the seller and the buyer.

Due to the fact that this arrangement represents a fundamental conflict of interest, a document must be drafted to cover the precise responsibilities and duties of all involved parties in a Dual Agency Agreement. This form of agreement indicates what each party is responsible for, and what the limitations of those responsibilities entail.

Not intended to solicit agency of any kind.

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